Book a repair for your drone or other DJI device

Which DJI product needs help?

Choose Consumer, Enterprise or DJI Pro, then select the product range and model. You can also search directly by model name.

Search DJI products

Cannot find your exact model? Every group includes an “Other model / accessory” option. We will confirm repair options after receiving your enquiry.

AFTER YOUR BOOKING

Here is how your drone or device moves from arrival to being returned to you.

We receive your device
You bring your drone or device to us or send it using your chosen delivery method.
Initial diagnostics
We inspect your device, identify the fault and establish what repairs are needed.
Repair estimate / invoice
We send you a repair estimate / invoice detailing the work required and its cost.
Repair and testing
We carry out the necessary repairs and replace parts. Drones are checked with a flight test; other devices undergo a function test.
Your device is returned
A drone will generally receive a new serial number during repair. If so, you need to link the remote controller to the drone again before your next flight.

Repairs come with a 1-year warranty.

After repair, eligible drones may be able to receive DJI Care coverage. We will confirm eligibility and terms for your drone separately.

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